Terms and Conditions

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Welcome to Nevile Blue (the “Site”). By accessing or using our Site, you agree to comply with these Terms and Conditions. If you do not agree, please do not use the Site. These terms are for informational purposes and may be updated at any time. We recommend checking back periodically.

1. Use of the Site

Eligibility: You must be at least 18 years old to use this Site. By using the Site, you represent that you meet this requirement.
Permitted Use: The Site is intended for personal, non-commercial use to learn about our interior design services, browse portfolios, and contact us for inquiries. You may not copy, modify, distribute, or reproduce any content without our written permission.
Prohibited Activities: You agree not to engage in any activity that could harm the Site, such as hacking, transmitting viruses, or using automated systems to access content. Spamming, harassing, or posting unlawful content is strictly prohibited.

2. Services and Consultations

Virtual and In-Person Services: Our services include virtual consultations, design packages, and optional in-person visits (subject to availability and additional fees). All services are provided “as is” and depend on accurate information provided by you, such as space measurements and photos.
Packages and Customization: We offer standard design packages, but custom options may be available upon request. Final designs are delivered digitally unless otherwise specified.
Revisions and Satisfaction: We aim for your complete satisfaction. Revisions are included based on your selected package (e.g., up to 2 revisions for standard packages). If unsatisfied, contact us within 7 days of delivery for adjustments.

3. Pricing and Payments

Fees: Prices for services are listed on the Site and may change without notice. All fees are non-refundable except as outlined in our refund policy.
Payments: Payments are processed through secure third-party providers. You are responsible for providing accurate billing information. We do not store payment details.
Refunds: Refunds may be issued for cancellations before work begins, minus a processing fee. No refunds after design delivery unless due to our error.

4. Intellectual Property

Ownership: All content on the Site, including designs, images, text, and logos, is owned by Nevile Blue or our licensors. You may not use our intellectual property without express permission.
User-Submitted Content: By submitting photos, ideas, or feedback, you grant us a non-exclusive license to use them for your project. We will not share your personal content without consent.

5. Privacy and Data

Data Collection: We collect personal information (e.g., name, email, project details) to provide services. See our Privacy Policy for details on how we handle your data.
Security: We use reasonable measures to protect your information but cannot guarantee absolute security. You are responsible for keeping your account details confidential if applicable.

6. Limitation of Liability

Disclaimer: The Site and services are provided on an “as is” basis without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or services.
Third-Party Links: We may link to external sites (e.g., Pinterest or vendor pages). We are not responsible for their content or privacy practices.

7. Dispute Resolution

Governing Law: These terms are governed by the laws of [Your Country/State, e.g., the United Kingdom]. Any disputes will be resolved through binding arbitration or in the courts of [Your Location].
Contact for Issues: If you have concerns, email us at [your email] before pursuing legal action.

8. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the Site after changes constitutes acceptance. Last updated: [Current Date, e.g., July 20, 2025].

Need help?

If you have questions about these terms, contact us via the form on our Contact Us page.